phil wisemanKeymasterApril 10, 2018 at 3:50 pmPost count: 26
Job Title: LSI Lighting Segment Quality Engineer
Reports To: Quality Manager – Lighting Segment
FLSA Status: Exempt Prepared By: J Donaldson Prepared Date: 09/14/17 Revised: 09/14/17 Approved By:
Summary The role of the Quality Engineer is to support Lighting Production in meeting their KPIs (Safety, Quality, On-time delivery, Productivity, Inventory turns, and Culture) by following documented QMS procedures, participating in LEAN initiatives, and working with all other support functions within the company.
Duties and Responsibilities
- Define Receiving Inspection criteria for incoming parts and
- Coordinate, perform, and review First Article Inspections (FAIs) of new or newly sourced parts and
- Work with Quality Technicians and plants to problem-solve customer complaints and non-conformances reported through NCR process.
- Work with Procurement, Sourcing, and vendors as needed to resolve quality and productivity
- Oversee calibration/ verification program for measuring tools and test
- Support Production lines and cells:
- Provide training on product testing and process
- Troubleshoot issues in
- Work with Bill of Material Group (BOM) to resolve BOM
- Develop and maintain test equipment and procedures.
- Work with Engineering to:
- Resolve quality and assembly
- Provide feedback on new product development at design review
- Review deviation requests for completeness prior to Engineering
- Support plants and departments in completing corrective action reports (CARs)
- Engineering Change Notices (ECNs)
- Review and approve Engineering Change Notices (ECNs)
- Assign inspection codes in MRP
- Track changes to completion and document in ECN log.
- New Parts Release Process
- Review releases and confirm/change inspection codes in MRP
- Sign off on process
- Newly Sourced Parts Process
- Review notifications and assign inspection codes in MRP
- Sign off on process
- New Product Development
- Complete Inspection/Test plan tasks in PLM360
- Complete/ document FAI inspections in PLM360
- Witness and sign-off on pilot runs.
- Perform Layered Process Audits (LPAs) at production lines and cells to ensure product quality, safety, and sustainment of LEAN
- Participate in linkage meetings, problem-solving initiatives, and LEAN events in support of continuous
- Assist the Customer Service department with documentation and investigation of customer complaints and product returns. Investigation may involve reviewing supplier batch records, vendor component records, MRB records, etc. to determine root cause of product
- Evaluate returned material authorization reports (RMA) in MRP system for proper completion and verify correct reason codes are
- Produce RMA reports and work with Production and other functions to implement corrective actions for top
- Work with Customer Service and Field Service to resolve customer issues with
This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree in Electrical Engineering or a related technical field required. At least three or more years of related work experience and/or training, or equivalent combination of education and experience.
Lighting industry experience preferred.
Individual must have the ability to read and interpret engineering / design drawings.
Individual must have the ability to read and comprehend instructions, short correspondence, memos, and emails. Individual must have the ability to write correspondence and to effectively present information in one-on-one and small group situations to other employees of the organization.
Individual should have knowledge of, or ability to learn manufacturing software, order processing systems, and Microsoft Office products (Word, Excel, PowerPoint, and Paint).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to
- Talk and
- Sit at computer for periods of time, as well as work standing for periods of
- Walk, stoop, crouch, and reach with hands and
- Lift or move material up to 75
- Move material with hand pallet
- Use manual and power tools to disassemble
- Use electrical equipment to test
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hot and humid conditions, as well as cool conditions with seasonal
- Occasional airborne dust/dirt.
- Risk of electrical
Reply to: Joy Donaldson
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